Legal
Last updated: May 2026
These terms apply to anyone who uses Flooma Digital's services - including website design, development, hosting, and ongoing maintenance. By engaging us you agree to these terms.
We build websites for small and local businesses. We're based in Australia and operate under Australian law.
A 25% deposit is required before we begin any work. This deposit is non-refundable once work has commenced, as it covers the time and resources invested in your project from day one.
The remaining 75% is due once you have reviewed and approved the completed website. We won't ask for final payment until you're happy with what we've built.
Monthly plan payments are billed from the date your site goes live. You can cancel your monthly plan at any time - cancellations take effect from the next billing date.
We reserve the right to suspend or take down your website if monthly payments are not received after reasonable notice.
We will build your website to the scope agreed at the start of the project - including the number of pages, features, and functionality discussed. Any significant additions to the original scope may require a revised quote.
We aim to have your site ready for review within 1–2 weeks of receiving all required content from you. Delays caused by late content, slow feedback, or unresponsiveness on your end may push the timeline out - and that's on us to communicate clearly when it happens.
We will work through revisions with you until you are satisfied with the design. There is no hard limit on revision rounds - we want you to love the end result.
However, revisions are based on the original agreed scope. If feedback involves significant changes to the structure, content, or direction of the project, we'll let you know and discuss whether additional charges apply.
To keep things moving, we need you to provide content - including your logo, images, copy, and business information - in a reasonable timeframe. Significant delays on your end may affect your place in our schedule.
You are responsible for ensuring that any content you provide to us does not infringe on any third party's intellectual property rights. If you supply us with images, text, or other materials, you're confirming you have the right to use them.
Once final payment has been received, full ownership of the website and its content passes to you. The domain is registered in your name from the start.
We retain the right to display your website in our portfolio unless you specifically ask us not to.
Your monthly plan covers hosting, SSL, backups, security updates, and content changes as outlined in your chosen package. We will do our best to keep your site online and performing well at all times.
While we take every precaution, we cannot guarantee 100% uptime and are not liable for losses caused by server outages, third party failures, or circumstances outside our control.
If you choose to cancel your monthly plan, we will assist with transferring your domain and handing over your website files. We are not responsible for what happens to the site after it leaves our care.
We reserve the right to end our agreement with a client if they behave in a way that is abusive, unreasonable, or in breach of these terms. In that case we will provide reasonable notice and a fair refund of any unused monthly fees.
We are not liable for any indirect or consequential losses arising from the use of your website - including lost revenue, missed opportunities, or data loss. Our total liability to you will not exceed the total amount you have paid us in the previous three months.
We may update these terms from time to time. We'll let existing clients know of any significant changes. Continued use of our services after changes are published means you accept the updated terms.
If anything here isn't clear or you have questions, just get in touch at support@floomadigital.com